thyssenkrupp launches B2B service in Germany

thyssenkrupp Schulte, the German steel distribution subsidiary of thyssenkrupp Materials Services, has launched a business to business portal throughout Germany at portal.thyssenkrupp-schulte.de.

In a first step, the new digital offer is aimed at existing customers in the metal processing industry, Kallanish learns from the company. It will give access to the company’s complete standard range of around 17,000 products in 57 categories. The B2B web shop gives detailed information on each product – from the availability and price of the goods to material data sheets, as well as on possible quantity discounts. The portal “…is simple and intuitive to use,” claims Michael Bäuerlein, head of digitalisation and e-commerce at thyssenkrupp Schulte.

With the new portal, tk Materials Services says it is taking the next important step towards implementing its omnichannel concept. Since the end of 2018, for example, materials can be ordered via app on the smartphone. This year, the company integrated artificial intelligence (AI) “Alfred” into its business processes, helping to dynamically manage the global logistics network with 271 warehouse locations.

“Whether by app, phone, fax, e-mail or now at portal.thyssenkrupp-schulte.de – the aim is to meet customers’ requirements across all channels with tailor-made offers and services,” says Martin Stillger, CEO of thyssenkrupp Schulte.