thyssenkrupp makes reordering “easy”

thyssenkrupp Materials Services continues to drive forward the digitization of materials trading: With “easy supply”, thyssenkrupp’s materials specialists have developed an innovative app that is unique in materials trading. It enables customers to easily and quickly purchase materials.

In just a few clicks to the material

The functionality is simple: By scanning a QR code, the app recognizes the material, the quantities can be specified individually within the application and submit. In this way the customer can initiate inquiries and orders mobile and with a few simple steps.

“Our customers wanted a mobile solution from us,” says Andreas Kellermann, branch manager of thyssenkrupp Schulte in Munich. “With easy supply, we have created another milestone for smart interaction with our customers, which makes their everyday work more comfortable. That way they can fully concentrate on their core business. “

For the development, Materials Services has relied on in-house expertise: The app was built by in-house developers and under the direction of the internal Digital Transformation Office. Subsequently, it was subjected to extensive tests at the Munich branch of thyssenkrupp Schulte, a Materials Services company. Munich is home to the Digital Garage, where a team of experts brings the company’s digital developments to market. The app has successfully passed this test phase and will now be rolled out to the other locations of the German materials dealer.

Cross-channel access

In the digital transformation, thyssenkrupp Materials Services is pursuing a holistic approach along the entire value chain. In addition, the business area’s omnichannel structure offers its customers comprehensive and individual access to its product range. Crucial for this is the provision of all channels. With the app Materials Services supplements its existing range of customer portals, EDI interfaces, online shops and personal contact.

The video for the easy supply app is available here: